Service

UUPAC designs and manufactures individual high performance weighing, packing, detection equipment and complete lines.

In addition to the quality of our machinery and our innovative creativity, our membership of the Piepenbrock Group means we´re close to the customer worldwide and can ensure the highest level of investment security.

Our customers benefit from one-stop shopping - ranging from made-to-measure project design through dependable installation right down to comprehensive customer service.

This reflects our performance promise:

Packaging your ideas!

Pre-Sales Service

Customers around the world value UUPAC's expertise when it comes to especially difficult challenges. During the cooperation, innovative machine variants are created, and entirely new packaging approaches, which offer innovative possibilities in goods presentation and clearly improve product convenience. Together with our experienced technicians, you can test machines with us and train your personnel extensively. With original material, we create samples and conduct test runs - also with your formats. Using the data thus gained, we analyse the economic aspects and feasibility of the task at hand. Naturally we also check for improvement potential and make suggestions about packaging design, for example with respect to types of openings, material combinations and machinability.

After Sales

Your new machine from UUPAC increases the efficiency of your production facilities. UUPAC ensures that this doesn’t change. Around the world, around the clock. Our service organisation and our service program means we are nearby, wherever you are. You can reach us 24 hours a day on our international hotline. Our service is organised in regional service centres. Wherever you are – we’ll be with you right away. The one who remains flexible wins. With upgrades from UUPAC, your flexibility is ensured. You can smartly add to and expand your machines and systems over many years. Complete format conversions for new pack styles and products are even possible.The project workflow – regardless of whether it’s shipping of a spare part or individual development – is also precisely documented. All items and prices are listed in detail and explained. This gives you a constant and full overview of orders, invoices and services as well as full cost control.